Customer Implementation

At helloFriday, we are committed to making your transition smooth and stress-free. Our dedicated team will support you every step of the way, ensuring that your platform is configured to meet your specific needs.

Requirement Gathering
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Requirement Gathering

Our onboarding process kicks off with a warm welcome and an in-depth conversation to understand your unique needs, challenges, and goals. We take the time to gather essential information about your organisation. This helps us ensure that helloFriday is configured to align seamlessly with your requirements.

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Configuration / Customisation
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Next, our dedicated team works closely with you to configure helloFriday according to your specific needs. From adding employee data, setting up user roles and permissions to tailoring workflows and notifications, we ensure that the platform reflects your organisational structure and processes.

Data Migration
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Data Migration

To ensure a smooth transition, we assist with the migration of your existing data into helloFriday. Our team maintains the accuracy and integrity of your information, minimising disruptions and allowing you to hit the ground running with a comprehensive view of your employee data.

Staff Training
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Staff Training

Empowering your team is our priority. We provide comprehensive training sessions, equipping your administrators and users with the knowledge and skills needed to utilise helloFriday effectively. Through interactive training sessions and workshops, we ensure everyone understands the platform's features and functionalities.

Go - Live
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On the launch day, our dedicated support team stands ready to promptly address any queries or provide assistance as you and your team embark on using helloFriday in a live environment. You can move forward with confidence, knowing that our team is at your disposal to ensure a smooth transition.

Ongoing Support
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Our team of customer success specialists are here to assist you with any questions. offer guidance and address any concerns you may have. We are committed to ensuring your success with helloFriday by providing assistance and proactive support. You Can send us support queries via email, or through our built-in support community within the platform.