Learn as if you will live forever, live like you will die tomorrow.

   +1 555 87 89 56   80 Harrison Lane, FL 32547

Customer Implementation

With you, every step of the way

We’re dedicated to making your move to helloFriday as seamless and easy as possible. Our 5 step customer onboarding journey allows us to do just that.

Step 1

Requirement gathering

Our customer onboarding process begins with a discovery meeting where we will gather essential information about your business, including your unique needs, challenges and goals. This enables us to configure helloFriday to align seamlessly with your requirements.

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Step 2

Configuration

Using the information gathered in our discovery meeting, our team will work closely with you to customise helloFriday according to your needs. From adding employee data and setting up user roles and permissions to tailoring workflows and notifications, we’ll make sure the platform is set up to reflect your specific organisational structure and processes.

Step 3

Migration

To ensure everything runs smoothly, we’ll help migrate your existing data onto your new helloFriday system. Our team will carefully preserve the accuracy and integrity of your information, minimising disruptions and allowing you to hit the ground running with a comprehensive view of your employee data.

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Step 4

Training

To ensure everything runs smoothly, we’ll help migrate your existing data onto your new helloFriday system. Our team will carefully preserve the accuracy and integrity of your information, minimising disruptions and allowing you to hit the ground running with a comprehensive view of your employee data.

Step 5

Launch

On the day you go live with your new helloFriday system, our knowledgeable support team will be on standby, ready to promptly address any queries or provide assistance. With us behind you, roll-out will be smooth and hiccup-free.

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Ongoing Support

Our support doesn't stop there

We know how frustrating it can be to lose access to support once you’re up and running. That’s why we are committed to ensuring you are never more than a phone call or email away from receiving the assistance you need. Whether you need help setting up an additional feature, further guidance on how to use one of helloFriday’s modules, or just want to ask us a question, we’re here.

Your success is our success, so there’s no question too big or small.